Frequently Asked Questions
Fulfillment Deadline for Cellared Beers
When is the last day to fulfill my cellar items?
If you're picking up in CA, the last day to pick-up any 2023 purchases is Sunday, March 3rd 2024. If you are picking up in D.C., the last day to pick-up 2023 purchases is Friday, January 19th, however the last day to have your beer shipped to you is Friday March 1st, 2024.
What items in my cellar are subject to the 2023 deadline?
Any and all items that were either included in your 2023 membership or purchased during the 2023 calendar year
I can’t make it to the Fulfillment Center before the deadline, can I have an extension?
Because of the extremely limited warehouse space available and the fact that we now offer shipping to 47 states (meaning you can have your cellar items shipped at any time), we are not accommodating extension requests for the 2023 deadline
Can I have my cellar items shipped to someone else or have another person pick them up for me?
Absolutely! You will have the option to enter a new shipping address for your order at checkout and someone can pick up for you as long as they have your confirmation order number
If I want to pick up my cellar items at your Fulfillment Center, how far in advance should I place my cellar request order?
Due to the high volume of cellar request orders we receive during the deadline season, we ask that you place your cellar request order 5 business days before your planned arrival date to ensure our team can successfully fulfill your order
What happens if I don’t fulfill my cellar items before the deadline date?
All 2023 cellar items not fulfilled by the deadline date are subject to forfeiture (permanent loss) and removal from the virtual cellar by our site team. We do not want to forfeit anyones beer, so please reach out to us so we can assist!
I can’t request one of the items from my cellar…
Please reach out to us at email@example.com and we will assist with your inquiry
If I just signed up for the membership or renewed for 2024, does my cellar “roll over” to the next year?
No. Regardless of 2024 membership status, all 2023 cellar items are required to be fulfilled by the deadline date
I have over $200 worth of items in my virtual cellar. Why does my order not qualify for free shipping?
Our free shipping promotions are meant for non-cellared and newly purchased items only. The inherent costs on our end to offer the cellar option throughout the year negates our ability to provide shipping promotions for these items in addition to new orders.
Can I pick my order(s) up at the Tasting Room if the Fulfillment Center is closed?
If you placed your order in advance and you received an email stating that the order was ready for pick up (PLEASE NOTE: this is NOT your confirmation email, which you receive right after placing your order), then our Tasting Room staff will be able to assist in fulfilling your order(s). If no cellar request order was placed or it has not been marked Ready for Pick Up at the time of arrival, your order may not be available for fulfillment.
Do my included beers ship automatically?
Due to the regulatory nature of shipping alcohol, someone 21 years or older must be available to receive and sign for your beer package. To ensure all shipments work with your schedule, we place included beers, including Preservation Society boxes, into your cellar for you to ship when you’re ready.
Which membership do I choose?
BARREL-AGED VS. MIXED
We make a LOT of beer, and we want to make sure you’re getting access to your favorites! If you prefer to stick to barrel-aged stouts, barleywines, ales, and the like, Barrel-Aged is for you. If you’d like some tart and funky options mixed in with the barrel-aged stuff, choose Mixed.
What if I want more? Your choice of Barrel-Aged or Mixed only determines your included beer (1 bottle per month for Reserve Society, up to 2 bottles per month for Hoarders Society). You still have access to purchase additional bottles from that month’s releases, from which you can get whatever sounds best!
How do I get my beer?
There are many ways to get your beer. Each month, when the new releases are ready, they will be added to your virtual cellar within your account at thebruery.com.
Selecting your beer(s) for fulfillment via Pickup or Shipping is easy. Navigate to your account, then to your cellar and place any cellared items in your cart. From there, proceed through checkout and select your preferred fulfillment option.
Pick-up (no additional cost)
- Pick-up is available from the Society Fulfillment Center located at 719 Dunn Way, Placentia CA 92870, Wednesday - Sunday from 12 PM PT to 6 PM PT.
Shipping (ADDITIONAL FEE or free for purchases over $200)
- We can ship your beer to any State with the exception of Alaska, Hawaii and Utah via our partners at GSO and UPS. You can learn more about our Shipping regions by heading to our delivery page.
Where do I pick up my beers?
Pick-up is available at our Society Fulfillment Center, located at:
How does shipping work?
For an additional fee, we can ship your beers to your doorstep. We ship nearly Nationwide however we are unable to ship to Alaska, Hawaii and Utah.
Please note that a signature from someone 21 years or older is required for shipments of alcohol.
Can I change my membership mid-year?
Simply put, no. We'd love to accommodate; however, due to the limited nature of these beers, we are unable to change your preference type for included bottles in the middle of the year. That being said, most beers are available to purchase even if they're not included in your membership.
Can a friend pick up my beer for me?
Absolutely! All you need to do is include their name in the email you send to firstname.lastname@example.org, otherwise you can list them in the order notes field while placing an order on the online store.
Are event tickets included with my membership?
What are guest access cards?
Guest access cards grant the holder the same privileges as a member in our Tasting Rooms and the Washington D.C. store. That means whoever has your guest access card will receive your member discount along with member access. Hoarders receive 2 guest access cards, while Reserve members receive 1.
When are included beers released?
We plan to release one included bottle per month, at minimum. You can check which bottles are included and when by logging into your account clicking on the "included" tab.
Your included bottles will automatically populate in your cellar as soon as they are available to you. To view your cellar, just log in to your account, and click on "my cellar" to see which beers are available to ship or pick up.
What are allocations?
Each month we release a flurry of new beers, with members always getting first dibs. Your allocations are just the number of bottles or cans allocated to you as a member to purchase. Until it's sold out, you have the access to buy the allocated number of each beer, throughout the month. These beers are typically Society-exclusive releases, member-only presales on limited distribution beers, special archives pulled out from our cellar, or first access on returning favorites.
If I was previously a Preservation Society member, will my membership automatically cancel?
No, you will need to cancel your Preservation Society membership when you join the Reserve Society— unless you’d like to keep both memberships (many members do this so you get discounted access to the quarterly packs in addition to your included & society-specific monthly releases!)