Frequently Asked Questions
Fulfillment Deadline for Cellared Beers
When is the last day to fulfill my 2024 cellar items?
For Pick Up, the last day to fulfill your items will be Sunday, March 2nd, 2025
For Shipping, the last day to fulfill your items will be Friday, February 28th, 2025
What items in my cellar are subject to the 2024 deadline?
Any and all items that were either included in your 2024 membership or purchased during the 2024 calendar year
I can’t make it to the Fulfillment Center before the deadline, can I have an extension?
Because of the extremely limited warehouse space available and the fact that we have expanded our shipping footprint (meaning you can have your cellar items shipped at any time), we are not accommodating extension requests for the 2024 deadline
Can I have my cellar items shipped to someone else or have another person pick them up for me?
Absolutely! You will have the option to enter a new shipping address for your order at checkout and someone can pick up for you as long as they have your confirmation order number
If I want to pick up my cellar items, how far in advance should I place my cellar request order?
Due to the high volume of cellar request orders we receive during the deadline season, we ask that you place your cellar request order 5 business days before your planned arrival date to ensure our team can successfully fulfill your order
What happens if I don’t fulfill my cellar items before the deadline date?
All 2024 cellar items not fulfilled by the deadline date are subject to forfeiture (permanent loss) and removal from the virtual cellar by our site team. We do not want to forfeit anyones beer, so please reach out to us so we can assist!
I can’t request one of the items from my cellar…
Please reach out to us at society@thebruery.com and we will assist with your inquiry
If I just signed up for the membership or renewed for 2024, does my cellar “roll over” to the next year?
No. Regardless of 2025 membership status, all 2024 cellar items are required to be fulfilled by the deadline date
I have over $200 worth of items in my virtual cellar. Why does my order not qualify for free shipping?
Our free shipping promotions are meant for non-cellared and newly purchased items only. The inherent costs on our end to offer the cellar option throughout the year negates our ability to provide shipping promotions for these items in addition to new orders.
Do my included beers ship automatically?
No. Due to the regulatory nature of shipping alcohol, someone 21 years or older must be available to receive and sign for your beer package. To ensure all shipments work with your schedule, we place included beers, including Preservation Society boxes, into your virtual cellar for you to ship when you’re ready.
Which membership do I choose?
BARREL-AGED VS. MIXED
We make a LOT of beer, and we want to make sure you’re getting access to your favorites! If you prefer to stick to barrel-aged stouts, barleywines, ales, and the like, Barrel-Aged is for you. If you’d like some tart and funky options mixed in with the barrel-aged stuff, choose Mixed.
What if I want more? Your choice of Barrel-Aged or Mixed only determines your included beer (1 bottle per month for Reserve Society, up to 2 bottles per month for Hoarders Society). You still have access to purchase additional bottles from that month’s releases, from which you can get whatever sounds best!
How do I get my beer?
There are many ways to get your beer. Each month, when your included bottle(s) are ready, they will be added to your virtual cellar within your account at thebruery.com.
Selecting your beer(s) for fulfillment via Pickup or Shipping is easy. Navigate to your account, then to your cellar and place any cellared items in your cart. From there, proceed through checkout and select your preferred fulfillment option.
Pick-up (no additional cost)
- Pick-up is available from the Tasting Room, located at 717 Dunn Way, Placentia CA 92870
Monday: 12pm - 10pm
Tuesday: 12pm - 10pm
Wednesday: 12pm - 10pm
Thursday: 12pm - 10pm
Friday: 12pm - 11pm
Saturday: 12pm - 11pm
Sunday: 12pm - 8pm
Please Note that a Cellar Request order must be placed in advance to pick up your cellar items.
Shipping (ADDITIONAL FEE or free for purchases over $200)
- We can ship your beer to any State with the exception of Alaska, Hawaii, Michigan, North Carolina, Tennessee and Utah via our partners at GSO and UPS. You can learn more about our Shipping regions by heading to our delivery page.
Where do I pick up my beers?
Pick-up is available at our Tasting Room, located at:
Tuesday: 12pm - 10pm
Wednesday: 12pm - 10pm
Thursday: 12pm - 10pm
Friday: 12pm - 11pm
Saturday: 12pm - 11pm
Sunday: 12pm - 8pm
How does shipping work?
For an additional fee, we can ship your beers to your doorstep. We ship nearly Nationwide however we are unable to ship to Alaska, Hawaii , North Carolina, Michigan, Rhode Island, Tennessee and Utah.
Please note that a signature from someone 21 years or older is required for shipments of alcohol.
We cannot update shipping addresses once the carriers have picked up a package. This includes adjusting the destination to a UPS store for pick-up.
Can I change my membership mid-year?
Simply put, no. We'd love to accommodate; however, due to the limited nature of these beers, we are unable to change your preference type for included bottles in the middle of the year. That being said, most beers are available to purchase even if they're not included in your membership.
Can a friend pick up my beer for me?
Absolutely! Please note that a Cellar Request order must be placed in advance in order to have someone pick up your items. Once your Cellar Request order has been placed, please ensure that your proxy has the order number and email address associated with the membership with them upon arrival. This will allow our team to successfully identify and fulfill your items.
Are event tickets included with my membership?
What are guest access cards?
Guest access cards grant the holder the same privileges as a member at our Tasting Rooms in Orange County and at Eagle View Landing. That means whoever has your guest access card will receive your member discount along with member access to exclusive beers. Hoarders receive 2 guest access cards, while Reserve members receive 1.
When are included beers released?
We plan to release one included bottle per month, at minimum. You can check which bottles are included and when by logging into your account clicking on the "included" tab.
Your included bottles will automatically populate in your cellar as soon as they are available to you. To view your cellar, just log in to your account, and click on "my cellar" to see which beers are available to ship or pick up.
What are allocations?
Each month we release a flurry of new beers, with members always getting first dibs. Your allocations are just the number of bottles or cans allocated to you as a member to purchase. Until it's sold out, you have the access to buy the allocated number of each beer, throughout the month. These beers are typically Society-exclusive releases, member-only presales on limited distribution beers, special archives pulled out from our cellar, or first access on returning favorites.
If I was previously a Preservation Society member, will my membership automatically cancel?
No, you will need to cancel your Preservation Society membership when you join the Reserve Society— unless you’d like to keep both memberships (many members do this so you get discounted access to the quarterly packs in addition to your included & society-specific monthly releases!)