I'm having trouble logging in and viewing my allocations.

We understand that users sometime may experience an issue logging into their account when trying to view their allocations, especially on mobile devices. Try the following steps and if you continue to have trouble reach out to us at .

1. Log out of your account and log back in. The black button at the top right of your screen (Account Login) should read "My Account" when properly logged in.

2. Clear your browser's cache or use an alternate browser.

3. Try logging in via a desktop browser vs. a mobile browser.